This Privacy Policy describes how Elizabeth Coreño Vela, Realtor — La Rosa Realty Georgia ("we," "us," or "our") collects, uses, and protects your personal information when you visit https://www.elizabethcorenovela.com, contact us, or opt in to our SMS/text messaging communications.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
- Contact information: name, email address, phone number, and mailing address.
- Real estate preferences: information you share about your home search, selling goals, budget range, timeline, or areas of interest.
- Communications: messages you send through our contact form, by email, by phone, or by text message.
- Technical information: browser type, device information, IP address, and pages visited, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services.
- Send property updates, appointment reminders, and transaction-related communications.
- Send marketing communications, only if you have separately opted in to receive them.
- Improve our website, services, and client experience.
- Comply with legal and regulatory obligations.
3. SMS/Text Messaging Program
If you provide your phone number and check the applicable consent box on our contact form, you may receive text messages from Elizabeth Coreño Vela, Realtor — La Rosa Realty Georgia. We offer two separate types of text communications, each requiring its own consent:
- Non-marketing messages: property updates, appointment reminders, and transaction-related communications.
- Marketing messages: promotional information about our real estate services.
Consent to receive text messages is not a condition of receiving our services. Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying STOP, or get assistance by replying HELP or contacting us at elizacorenorealtor@gmail.com or 678-522-0654.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal requirements.
- Opt out of marketing communications at any time.
- Withdraw SMS consent at any time by replying STOP.
To exercise any of these rights, contact us using the information at the bottom of this page.
7. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Elizabeth Coreño Vela, Realtor — La Rosa Realty Georgia
175 John Morrow Jr Pkwy, Gainesville, GA 30501
Phone: 678-522-0654
Email: elizacorenorealtor@gmail.com
Website: https://www.elizabethcorenovela.com